Materials & Safety Guide

At BurrowSwap, your hamster’s wellbeing is always our priority. Every product is designed with care, creativity, and everyday enclosure use in mind, helping you create beautiful and interchangeable habitats for your pets.

Our Materials

BurrowSwap products are made using high-quality PLA+, a commonly used 3D printing material known for its durability, lightweight feel, and smooth finish.

PLA+ is commonly used for decorative and enclosure accessories because it is:

  • Strong and durable for everyday use
  • Lightweight and easy to handle
  • Able to produce detailed designs and smooth finishes
  • Suitable for enclosure accessories when used responsibly

All products are carefully inspected before dispatch to ensure they arrive in excellent condition.


Important Safety Information

No hamster accessory is completely chew-proof.

Hamsters naturally explore and chew objects within their enclosure, and every hamster behaves differently. Because of this, all enclosure accessories should be checked regularly for signs of wear, chewing, or damage.

We strongly recommend:

  • Inspecting products regularly for damage or excessive chewing
  • Removing any damaged or heavily chewed item immediately
  • Supervising pets appropriately and maintaining regular enclosure checks

BurrowSwap products are intended as enclosure accessories and enrichment items, not chewing toys.


Magnetic Sleeve System

Many BurrowSwap products feature our interchangeable magnetic sleeve system, allowing you to customise and swap designs easily.

Magnets are securely installed during assembly to keep sleeves firmly in place during normal use. However, if a product becomes damaged through excessive chewing, wear, or accidental breakage, magnets could potentially become exposed.

Loose or exposed magnets may present a serious hazard if swallowed.

For this reason:

  • Products should always be inspected regularly
  • Any damaged product should be removed immediately
  • Products showing signs of cracking, splitting, or heavy chewing should no longer be used

Cleaning & Care

To help keep your BurrowSwap products in the best condition:

  • Wipe clean gently using a damp cloth
  • Avoid soaking products in water for long periods
  • Do not place products in dishwashers
  • Avoid exposing products to extreme heat or direct high temperatures
  • Store spare sleeves in a cool, dry place

Regular cleaning and inspection will help maintain both the appearance and condition of your products.


Responsible Use

By purchasing and using BurrowSwap products, customers acknowledge that:

  • Small pets should always be monitored appropriately
  • Enclosure accessories naturally experience wear over time
  • Regular safety inspections are part of responsible hamster care
  • Damaged products should be removed immediately from use

Our goal is to create beautiful, creative, and interchangeable enclosure accessories that bring personality and customisation to your setup while encouraging safe and responsible use.

By using BurrowSwap products, customers accept responsibility for regularly inspecting enclosure accessories and monitoring their pets appropriately.

Thank you for supporting BurrowSwap 💛